Frequently Asked Questions
Will our engagement and wedding day photos be edited?
Yes, editing is a crucial step in the process to delivering beautiful photos, and our team has extensive experience with post-processing. All photos are processed with great care with everything from skin retouching, colour correction, exposure/white balance adjustments and black and white conversion when appropriate.
Are we guaranteed a fixed number of images from our engagement and wedding day?
We always value quality over quantity. The final count of images is dependent on a number of factors such as the size of the wedding party, number of guests and locations, and the time it may take between set locations. While we can’t guarantee a final photo count, we promise to capture every every key moment: getting ready, the first look, in-between candids and the wild reception party.
How will we be receiving our photos and when can we expect them?
Engagement photos are delivered within 3 weeks. Wedding photos take between 1-2 months from the event date to process. You will view your images through an online gallery with exclusive access just for you.
Will we be needing a second photographer?
We highly recommend having a second photographer on your big day. One photographer alone can’t be in two places at once. A second photographer will support your primary photographer, allowing for your primary to focus on capturing the love and bond you and your partner share. Meanwhile, the secondary is capturing the small details that sculpt the bigger picture and the shared moments between your loved ones.
Can we set up a consultation prior to the wedding day?
We strongly encourage a consultation to discuss a few things prior to the big day. We aim to deliver our clients with as much insight to the process as possible: we will walk you through scheduling, poses and key moments to capture. We want to get to know you and align with your vision, so you can enjoy your special day stress-free.
Do you offer custom packages for elopements/destination weddings?
Yes. No two weddings are identical – we will make accommodations according to your plans for your special day. Let us know where you’re going and we’ll promptly draft up a quote for you.
How far in advance should we book?
Ideally, we ask that couples reserve a year in advance to allow them the freedom in selecting their date of choice. Summer is our peak season, so we limit the number of weddings that we take on each year to ensure that we have more than enough time to dedicate to curation and post-processing. In order to ensure your date is available, we recommend booking as soon as you are set on a specific date.
Do we have to pay a wedding retainer first to reserve our date?
We ask for 30% payment on signing, 30% a month before your date and the remaining balance is due within 7 days after your wedding.
Are there any details you need to know before the wedding?
After you contact us, we will send you a questionnaire to complete before following up with a consultation. We will work with you to formulate your personalized shot list, and as the wedding approaches, we will reach out and ask for further details regarding wedding itinerary, confirmation of locations, photo restrictions or formal group shots.
Is it necessary to include an engagement shoot in our wedding package?
We encourage our clients to keep an open mind when it comes to engagement shoots. They really are a blast and the best way to overcome camera shyness before your wedding day. We know it isn’t always easy being in front of the camera, so believe us when we say booking an engagement shoot is the best way to overcome any camera jitters. If you haven’t worked with a professional photographer, consider this the optimal way to get some practice before your big day. Having your engagement shoot done has its added benefits, our clients come out feeling more confident, reassured and ecstatic with their new engagement photos to share.
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